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Conference Call Notes

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kelly.grigg
kelly.grigg

Monthly Teams Meeting: September 21, 2026


On Monday’s Teams Meeting, we discussed:


IMPORTANT REMINDER- UPCOMING PROVIDER TRAINING: Our Provider Training on Oct 23, 2026 is mandatory for all dispensing providers!

**Diagnostic AuD: Please email Jennifer (if you have not already) to confirm if you will attend the training, seeing patients in office, or taking PTO for that day!

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kelly.grigg
kelly.grigg

Monthly Teams Meeting: July 20, 2026 

On Monday’s Teams Meeting, we discussed:

  • For any billing to HCS or Tru Hearing (MBL plans) upon delivery be sure to update the Claim Management screen with the receipt showing payment in full as well as the updated Encounter Form.

    • These items are required for Billing

  • We will start publishing the Undelivered Units 60 days from Capture Invoice and the Undelivered Sales 60 days from Capture Invoice on our Revenue Updates.

    • We will be marking your clinic in red if there are more than 10 Undelivered Units.

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kelly.grigg
kelly.grigg

Monthly Conference Call 7/20/2026 at 12:30pm

Microsoft Teams meeting

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 228 619 551 086Passcode: K8xHYd

Download Teams | Join on the web

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Monthly Teams Meeting: June 15, 2026

On Monday's Teams Meeting, Mariam announced that we will be shifting to a new Payroll company called Paylocity.


If you missed the mandatory meeting, please review the recording here:

MONTHLY TEAMS MEETING CLINICS & SALES TEAM-20260615_123347-Meeting Recording.mp4

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