top of page

Conference Call Notes

Public·12 members

Monthly Teams Meeting: June 15, 2026

On Monday's Teams Meeting, Mariam announced that we will be shifting to a new Payroll company called Paylocity.


If you missed the mandatory meeting, please review the recording here:

MONTHLY TEAMS MEETING CLINICS & SALES TEAM-20260615_123347-Meeting Recording.mp4

20 Views
kelly.grigg
kelly.grigg

Monthly Teams Meeting: May 18, 2026


On Monday’s Teams Meeting, we discussed:


IMPORTANT REMINDER- UPCOMING MEDI-CAL PRODUCT CHANGES:  Keep an eye out for an email from Amber this week about Medi-Cal Product changes.


REMINDER- Online Appointment Scheduling (OAS) Blocks: Be sure to have at least 2 blocks per week moving forward (at least one 30-minute and one 1-hour block per week).

*Recommendation: create a monthly block as a reminder to add OAS blocks moving forward


40 Views

Monthly Teams Meeting: February 16, 2026

On Monday's Teams Meeting, we had a meeting with all Clinic Managers regarding the upcoming changes to hearing aid benefits through Anthem Blue Cross.


Follow the link below to watch the recorded meeting:

MONTHLY TEAMS MEETING CLINICS & SALES TEAM-20260216_122957-Meeting Recording.mp4

42 Views
kelly.grigg
kelly.grigg

Monthly Teams Meeting: January 19, 2026


On Monday’s Teams Meeting, we discussed:


IMPORTANT REMINDER- VERIFYING/UPDATING CODING: Be sure before saving the HCFA, which creates the Claim ID on the Claim Management screen, that we pay close attention to the coding and make corrections/updates if needed.

·         We need to be sure the codes on your Claim Management screen match the coding on your Encounter Form, IVF, and Authorization (if needed) to minimize billing delays


UPDATE: Claim Management drop-down for changing Insurance at risk is currently not functioning properly.

·         We are working with Capture support to get this corrected.

·         Until we sort this out, we will need to create new Insurance Estimates via the Capture Invoice then work the “new claim” under the correct Insurance at Risk.


38 Views

Members

© COPYRIGHT 2024 SERENDIPITY HEARING, INC.
bottom of page